Terms of Service
Effective Date: 11/11/25
Welcome to AAA Best Tree Service, LLC (“AAA Best Tree Service,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website, quotes, and any tree-care, removal, or related services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Services Provided
AAA Best Tree Service, LLC provides professional tree-related services including (but not limited to) tree removal, trimming, pruning, stump grinding, and emergency cleanup. All services are performed by qualified personnel using industry-standard methods and equipment.
Service details, scope of work, and pricing will be defined in written estimates or invoices provided before work begins.
2. Estimates and Payment
All estimates are valid for 30 days unless otherwise specified.
Prices are subject to change if additional work is requested or required due to unforeseen circumstances (e.g., hidden decay, debris volume, or property access issues).
Payment is due upon completion of the work unless otherwise agreed in writing.
We accept payment by cash, check, or other approved methods listed on your invoice.
A service charge may apply for late payments or returned checks.
3. Scheduling and Cancellations
We strive to arrive on time for all scheduled appointments. However, weather, equipment issues, or emergencies may require rescheduling.
If you need to cancel or reschedule, please notify us at least 24 hours in advance.
We reserve the right to charge a cancellation fee if proper notice is not given.
4. Property Access and Responsibilities
The customer is responsible for:
Providing clear and safe access to the property and the work area.
Identifying and marking underground utilities, irrigation lines, septic systems, or other hidden hazards prior to service.
Removing personal property (vehicles, furniture, decorations, etc.) from work areas.
AAA Best Tree Service LLC is not responsible for damage to underground utilities or property not properly marked or disclosed.
5. Safety and Liability
Tree work is inherently dangerous. Our crew follows OSHA and ANSI A300 safety standards.
The customer agrees to keep all people and pets away from the work zone while services are being performed.
AAA Best Tree Service LLC carries liability and workers’ compensation insurance for all employees.
We are not liable for indirect, incidental, or consequential damages resulting from the performance of our services unless caused by gross negligence or willful misconduct.
6. Job Completion and Debris Removal
Unless specified otherwise, all debris from our work will be hauled away.
If the customer requests to keep firewood, mulch, or logs, this must be agreed upon before the job begins.
Completion is determined when the agreed-upon work described in the estimate is finished.
7. Warranties
We stand behind the quality of our work. However:
We cannot guarantee tree health after pruning or trimming due to natural conditions beyond our control.
We do not warrant against regrowth of stumps, roots, or vegetation after stump grinding.
Equipment marks, slight indentations, or lawn impressions may occur and are not covered under warranty.
8. Website and Online Use
When using our website:
You agree not to use the site for any unlawful purpose or to interfere with its operation.
All content (including logos, photos, and text) is owned by AAA Best Tree Service LLC and may not be reproduced without permission.
We may provide links to third-party sites; we are not responsible for their content or practices.
9. Limitation of Liability
To the fullest extent permitted by law, AAA Best Tree Service LLC and its employees shall not be liable for any damages exceeding the amount paid for the specific service performed.
We are not liable for delays, indirect damages, loss of use, or other incidental losses.
10. Indemnification
You agree to indemnify and hold AAA Best Tree Service LLC, its owners, employees, and subcontractors harmless from any claims, losses, or damages arising from your negligence, misuse, or failure to follow these Terms.
11. Force Majeure
We are not responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to weather, acts of God, natural disasters, labor disputes, or equipment failures.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions.
Any disputes shall be resolved in the courts located in Santa Rosa County, Florida.
13. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on our website with a revised “Effective Date.” Continued use of our services after changes means you accept the revised Terms.
14. Contact Information
For questions about these Terms, please contact:
AAA Best Tree Service, LLC
3641 Fawnwood Pl.
Pace, FL 32571
Phone: 850-449-5929
Email: [email protected]